Data Security

We may use the information you share with us in one of the following ways:

• To facilitate transaction processing
• To periodically send you email communications
• We will not sell your personal information to any other business without your explicit consent, except as necessary to provide the product or service you have requested.

To ensure your personal information is secure, we employ several safety measures whenever you make a purchase or access your personal data.

All sensitive information you provide is encrypted and securely transmitted using Secure Socket Layer (SSL) technology. We do not store your credit card or other financial information on our servers. Instead, such details are handled by Stripe or another third-party PCI-certified payment gateways, ensuring the highest level of security and compliance. Post-transaction, we do not retain any sensitive information like credit card numbers or other financial data on our servers.

Text messaging opt-in data, consent, and related collected personal information will not be sold to any third parties unless required by law.

You can opt out of marketing or advertising emails by following the unsubscribe process included in the promotional email you received. You may also request to opt out of marketing or advertising emails by contacting us at communications@hometown.com with the subject “UNSUBSCRIBE.”

Please keep in mind that if you opt out of receiving marketing messages, you will still receive transactional and service-related emails from us (such as emails related to your Hometown account, orders, outage information, correction of personal information, password reset requests and other similar communications essential to your transactions on the platform that may be necessary for us to make the platform available to you or respond to your inquiries.)

Please note: Account deletion is permanent and cannot be undone. If you wish to delete your Hometown account and erase all personal data please fill out this form.

If you're unsure about deleting your account, we recommend reaching out to our support team for help.

Hometown Ticketing, Inc. is committed to responsible communication and prohibits the use of unsolicited bulk or commercial email to advertise, promote, or otherwise reference Hometown, its products and services, or the hometown.com domain.

This standard applies to Hometown employees, contractors, affiliates, vendors, partners, and any third party acting on Hometown's behalf. Marketing and promotional email is sent only where an appropriate business relationship, request for information, consent, or other legitimate basis for the communication exists.

Hometown's commercial email communications accurately identify the sender and provide recipients with a clear method to unsubscribe or opt out of future promotional messages. Opt-out requests are honored promptly and in accordance with applicable requirements.

Suspected unauthorized or unsolicited email referencing Hometown or hometown.com may be reported to Hometown for investigation at communications@hometown.com.